Rights & Obligations

The passenger has the right to transport baggage in accordance with the provisions of the Reservation, this includes Carry-on Baggage and Checked Baggage provided that the baggage meets the terms and conditions of the air carriage contract in terms of the permitted quantity, dimensions, and weight.
The air carrier is obligated to check in the baggage under the passenger’s name according to the allowed number of baggage for each passenger without any excess baggage unless the freight value for the excess baggage is calculated separately.
The air carrier must make the check-in and disclosure mechanisms available in digital and paper forms in case the baggage requires exceptional treatment, such as excess baggage, oversized baggage, or high-value baggage that require disclosure.
In case of baggage delay at the Final Destination, the passenger shall be compensated according to the following details:
a. The equivalent of (148) Special Drawing Rights Units when the baggage arrives after the arrival time specified in the Reservation, for the first day
b. The equivalent of (60) Special Drawing Rights Units for each day of delay starting from the second day, with a maximum compensation of (1288) Special Drawing Rights Units.
Cases of baggage loss, defect, or damage shall be treated as follows:
a. The passenger shall be compensated for the loss of baggage with (1288) Special Drawing Rights Units.
b. The passenger shall be compensated for the defect or damage of baggage with up to (1288) Special Drawing Rights Units.
c. The air carrier shall be exempted from compensation in case the defect or damage was caused by an underlying or inherent defect in the baggage.
d. In case the Checked-in Baggage does not arrive within (21) twenty-one days from the date on which it was scheduled to arrive, then the passenger has the right to request that the air carrier treats the baggage as lost.

The passenger has the right to transport baggage in accordance with the provisions of the Reservation, this includes Carry-on Baggage and Checked Baggage provided that the baggage meets the terms and conditions of the air carriage contract in terms of the permitted quantity, dimensions, and weight.
The air carrier is obligated to check in the baggage under the passenger’s name according to the allowed number of baggage for each passenger without any excess baggage unless the freight value for the excess baggage is calculated separately.
The air carrier must make the check-in and disclosure mechanisms available in digital and paper forms in case the baggage requires exceptional treatment, such as excess baggage, oversized baggage, or high-value baggage that require disclosure.
In case of baggage delay at the Final Destination, the passenger shall be compensated according to the following details:
a. The equivalent of (148) Special Drawing Rights Units when the baggage arrives after the arrival time specified in the Reservation, for the first day
b. The equivalent of (60) Special Drawing Rights Units for each day of delay starting from the second day, with a maximum compensation of (1288) Special Drawing Rights Units.
Cases of baggage loss, defect, or damage shall be treated as follows:
a. The passenger shall be compensated for the loss of baggage with (1288) Special Drawing Rights Units.
b. The passenger shall be compensated for the defect or damage of baggage with up to (1288) Special Drawing Rights Units.
c. The air carrier shall be exempted from compensation in case the defect or damage was caused by an underlying or inherent defect in the baggage.
d. In case the Checked-in Baggage does not arrive within (21) twenty-one days from the date on which it was scheduled to arrive, then the passenger has the right to request that the air carrier treats the baggage as lost.

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